Business

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The employment market is a competitive place, and these courses can help you change your career or progress in your current employment

If you are preparing to enter employment for the first time, looking for a promotion at work or are currently unemployed and looking to improve your skills for a return to the workplace, the business courses we provide can give you the confidence to achieve your goals.

These courses are all online so you can study at a time that suits you.

 

Business Improvement Techniques L2

This qualification is designed for people who:

  • wish to learn about lean business improvement techniques
  • have responsibility for improving business performance 
  • are looking for a career change or wish to learn new skills. 

22 weeks

May be eligible for funding

Business and Administration L2

This qualification is for people who want to work in a business administration role.

You will learn how to

  • carry out administrative tasks such as managing information
  • support events 
  • apply your knowledge in a variety of industries and job roles. 

36 weeks

May be eligible for funding

Team Leading L2

This is a qualification for those who will be leading a team or looking for a promotion.

You will develop:

  • your knowledge of the principles of team leading
  • develop your understanding of business
  • develop the knowledge needed to support communication with a range of stakeholders at different levels.

36 weeks

May be eligible for funding

 

Customer Service L2

Suitable for anyone wanting to work in a customer facing role.

You will cover the following:

  • how to communicate with customers
  • how to handle customer information
  • conflict resolution
  • working with customers online
  • developing customer relationships

36 weeks

May be eligible for funding

Equality & Diversity L2

This qualification raises your awareness of the issues surrounding equality and diversity

You will cover the following:

  • the concepts of equality and diversity in a variety of environments including society, the community and the
    workplace
  • how stereotyping and labelling affect individuals
  • the effects of prejudice and discrimination
  • examine rights and responsibilities
  •  the importance of taking individual responsibility and action to help and support others

36 weeks

May be eligible for funding

Climate Change and Environmental Awareness L2

This qualification with give you an introduction to the principles of climate change and environmental awareness.

You will cover the following:

  • the basics of the environment and climate change
    environmental protection and the action
    that can be taken within the workplace to mitigate the damaging impact of industry on the environment
  • how the lifestyle of an individual can be environmentally
    detrimental
  • ways to reduce your carbon footprint.

22 weeks

May be eligible for funding

 

 

Would you like more information?

If you would like more information on any of the courses listed on our website or you just want to have a friendly chat with our team, then get in touch with us today.